Shipping policy

JPF Prime Collection

Shipping Policy

Effective Date: September 21, 2026

At JPF Prime Collection, we are committed to processing and shipping your orders safely and efficiently. We offer shipping for our collection of fragrances, electronics, and other products.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation and tracking information when available.

2. Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery time:

  • Standard Shipping: 3–7 business days
  • Processing Time: 1–3 business days

Please understand that delivery times are estimates and are not guaranteed.

3. Shipping Locations

JPF Prime Collection currently ships within the United States.

International shipping may become available in the future.

4. Shipping Costs

Shipping costs are calculated at checkout based on the customer’s location, package size, weight, and selected shipping method.

From time to time, JPF Prime Collection may offer promotional or free-shipping options.

5. Tracking Your Order

Once your order has shipped, tracking information will be provided when available.

Customers are responsible for making sure their shipping address is accurate before completing their purchase.

6. Incorrect Shipping Address

Please carefully review your shipping information before placing your order.

If an incorrect address is provided and the package has already shipped, JPF Prime Collection may not be able to change or stop the shipment.

Additional shipping costs may apply if the package needs to be reshipped.

7. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

For packages that are delayed or lost in transit, please contact us so we can assist you with the appropriate next steps.

JPF Prime Collection is not responsible for packages that are stolen after being confirmed as delivered.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number
  • Photos of the package
  • Photos of the damaged product
  • A brief description of the damage

This information may be required to assist with a shipping claim.

9. Fragrance & Electronics Shipping

Certain products, including fragrances and electronics, may have specific shipping requirements depending on the carrier and destination.

JPF Prime Collection will select an appropriate shipping method for eligible products.

10. Contact Us

If you have questions about your order or shipping, please contact JPF Prime Collection Customer Service.

JPF Prime Collection
Luxury. Technology. Everyday Essentials.

Thank you for choosing JPF Prime Collection.